Medical Arts Chemists & Surgicals Privacy Policy
Effective Date: May 31, 2026
Introduction
This Privacy Policy applies to MedArts.net and services provided by Medical Arts Chemists & Surgicals, including pharmacy services, durable medical equipment (DME) services, prescription fulfillment, delivery services, patient communications, refill programs, and resupply programs.
Information We Collect
We may collect contact information, demographic information, prescription information, DME information, insurance information, payment information, communications, website usage information, device information, and information submitted through forms, phone calls, emails, and text messages.
How We Use Information
To provide healthcare services, verify insurance, process claims, coordinate deliveries, manage refill and resupply programs, communicate with patients, improve operations, detect fraud, maintain records, and comply with legal obligations.
SMS Communications
We may use Niko Health, Twilio, and similar vendors to send refill reminders, resupply reminders, delivery notifications, account updates, and customer service communications. Message frequency varies. Message and data rates may apply.
Cookies and Analytics
Our website may use cookies, analytics tools, and server logs to improve website functionality, security, and user experience.
Third-Party Service Providers
We may share information with software vendors, payment processors, delivery providers, hosting providers, cloud service providers, healthcare technology providers, and business associates as necessary to provide services.
Mobile Messaging Privacy
No mobile opt-in data, SMS consent information, or text messaging originator information will be shared with third parties or affiliates for marketing purposes.
Data Retention
Records are retained in accordance with applicable federal and state requirements and business needs.
Security
We maintain administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure.
Children’s Privacy
Our services are not directed to children without involvement of a parent, guardian, or authorized representative.
HIPAA
Protected Health Information is governed by our HIPAA Notice of Privacy Practices.
Changes
We may update this policy periodically. The current version will be posted on MedArts.net.
Contact Information
Medical Arts Chemists & Surgicals, 5504 13th Ave, Brooklyn, NY 11219. Phone: 718-436-6088. Email: pharmacy@medarts.net
